Leading Change The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
Creativity & Innovation
External Awareness
Flexibility
Resilience
Strategic Thinking
Vision
Leading People The ability to lead people toward meeting the organization’s vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
Conflict Management
Leveraging Diversity
Developing Others
Team Building
Results Driven The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
Accountability
Customer Service
Decisiveness
Entrepreneurship
Problem Solving
Technical Credibility
Business Acumen The ability to manage human, financial, and information resources strategically
Financial Management
Human Capital Management
Technology Management
Building Coalitions The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Partnering
Political Savvy
Influencing/Negotiating